Let's start simple. What does the word "groom" encompass?
The word "Groom" refers to the upkeep and maintenance of your pets well being and appearance. Grooming is as essential to the health and well being of your pet as it is to you! Grooming your pet is a responsibility of ownership and a luxury Kat's Dogs provides. We have many groom services with an advanced level of knowledge, care and efficiency to help you provide the best groom possible to suite your pets' needs. If you call to make a grooming appointment please take a look at our services and let us know what you think will suite your dogs needs the best. Don't hesitate to ask questions, we want to be able to serve you and your pet the best grooming services possible and part of doing that is through the education of our services and knowledge that may help you help your pet!
NATURAL FLEA ELIMINATING BATHS
Please remember flea baths are NOT a prevention. A flea bath will kill the fleas on the dog but no matter what the bottle says, it is NOT a suitable or strong enough product to continue to keep fleas off your cats or dogs, especially in Beaufort, SC. Please contact your local veterinarian to get the best products formulated to continue to keep fleas off your dog in Beaufort, SC.
What will my pets groom cost?
Grooming prices are estimates ONLY and the prices on the pictures below is what every groom type starts. The only person who can give you a more exact groom estimate is the groomer who assesses the condition of the coat, temperament and time it will take to complete the grooming necessities. We will be more than happy to give an approximate estimate over the phone so you have a good rang in mind, but it is not a guarantee. Kat's Dogs groomers don't do half a groom jobs, we do the whole thing! Unless there is to the danger of the pet or the staff, it is our professional obligation to complete a groom in it's entirety to ensure a healthy, well-maintained dog or cat leaves Kat's Dogs shop. We want your groom to last!
How long will it take?
Grooming time depends on the service being performed, the condition of coat and temperament of the pet. There are so many variables when working with a pet, especially if its your pet's first time with us. Kat's Dogs would rather spend the time needed to suite each individual pets' needs for a stress free and positive groom experience. We want to get the groom job done in it's entirety and with positive reinforcement, this can take some time. At Kat's Dogs we will most likely give you a time estimate of around 1 1/2-3 hours for a bath and 3-4 hours for a De-shed or Fur-cut and style. If you think this seems like a long time, give us a call and inform us what breed you have and how much they way for a better time estimate. We will do our best to give you a 15 minute to 30 minute heads up prior to the completion of your dogs groom. If your dog does well for grooming and you would like your dog groomed in a shorter amount of time, we do offer a $15 Rush Fee.
Is my dog in a kennel the whole time?
No. As part of a low stress environment, Kat's Dogs allows groom dogs to relax in the front gates area of the shop as long as they exhibit positive social behavior. The only time a dog is kenneled is after their bath and high velocity blow dry in a kennel with blowers(NOT HEATED, just blowing air), to take the dampness from the coat so our groomers can provide you the best finished cut possible. We never want you to take home a wet dog, this allows dirt to stick to your dogs coat defeating the whole purpose of their bath. Most dogs become accustomed and seem relaxed by the kennel blowers as part of their groom process. Dogs who do not do well in a kennel are blown straight through.
Do I have to pick my dog up right after you call?
As part of Kat's Dogs low stress environment we give every owner a heads up before their dog is ready in case they would like to pick up their pet right away, but we know not every person is able to drop what they are doing and come pick up right away. We provide a two hour leeway for owners to pick up their dogs and if you don't make that, it's ok! Kat's Dogs has the staffing available to provide potty breaks ensuring the cleanliness of our environment and the happiness of your pet for the cost of a half day of daycare added to your groom $9. If you can give us a heads up that you will not be able to pick up your pet within this time frame we will take your pet for a leashed potty break right away. Potty breaks are often given prior to the groom but we always recommend a good walk or some time outside for your pet to relieve themselves before they get too excited when they realize they are leaving to go get their groom on at Kat's Dogs!
What should I keep in mind when bringing my dog into the Kat's Dogs environment?
Kat's Dogs is not your typical dog grooming environment. We want to make you, as the owner as much apart of that as we are. Things to remember are be positive and use positive reinforcement so your dog will feel from you that this is a GOOD experience. Don't let your dog jump on you or the staff. You want to reassure your dog that you are in control by maintaining your alpha status and not allowing them to jump. If your dog has an accident while you are standing in the shop, don't worry and don't over-react. It's ok, sometimes nerves get the best of our furry friends and we will get it cleaned up and start acclimating your pet to our environment so they feel more comfortable.
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